CONTACT US

Q: What kind of content can be submitted via contact channel?
      A: You can submit all service-related content, including usage confusion, functional abnormal feedback, personalized optimization suggestions and business cooperation consultation. There is no rigid restriction on reasonable user demands.
Q: How long will I get a reply after submission?
      A: Conventional simple demands will be replied quickly. For complex problems requiring verification and sorting, we will follow up step by step and synchronize the latest progress in a timely manner.
Q: Will my submitted information be fully valued?
      A: All valid messages will be archived and sorted uniformly. Reasonable suggestions will be included in the service optimization plan to continuously improve user experience.
      Company Name: KAI TSUN CO., LIMITED
      Company Address: RM 9042, 9/F, BLK B, CHUNG MEI CENTRE, 15-17 HING YIP STREET, KWUN TONG HONG KONG
      Email: payment@sincerewidehorizon.com