CONTACT US
Q: What kind of content can be submitted via contact channel?
A: You can submit all service-related content, including usage confusion, functional abnormal feedback, personalized optimization suggestions and business cooperation consultation. There is no rigid restriction on reasonable user demands.
Q: How long will I get a reply after submission?
A: Conventional simple demands will be replied quickly. For complex problems requiring verification and sorting, we will follow up step by step and synchronize the latest progress in a timely manner.
Q: Will my submitted information be fully valued?
A: All valid messages will be archived and sorted uniformly. Reasonable suggestions will be included in the service optimization plan to continuously improve user experience.